Last Updated: January 2025
1. Our Commitment
At Maple Leaf Lotteries, we believe lottery participation should be fun and conducted responsibly. We provide support for safe gaming practices.
Remember: Lottery games are entertainment, not a way to make money. Please play within your means.
2. Responsible Gaming Means
- Playing for entertainment, not income
- Setting and sticking to spending limits
- Not chasing losses
- Taking regular breaks
- Maintaining life balance
3. Warning Signs of Problem Gambling
- Spending more than you can afford
- Difficulty controlling lottery spending
- Chasing losses
- Borrowing money to play
- Feeling anxious or guilty
- Neglecting responsibilities
Need help? Call 1-800-461-0140 (24/7 helpline)
4. Our Responsible Gaming Tools
- Deposit Limits: Set daily, weekly, or monthly limits
- Spending Limits: Control ticket purchase amounts
- Time Limits: Get notifications after set time periods
- Self-Exclusion: Take breaks from 24 hours to permanent
- Account Closure: Permanently close your account
5. Help Resources
National Helplines
Responsible Gambling Council
Phone: 1-800-461-0140 (24/7)
Website:
www.responsiblegambling.org
Provincial Resources
- Ontario: 1-866-531-2600
- Quebec: 1-800-461-0140
- British Columbia: 1-888-795-6111
- Alberta: 1-866-332-2322
6. Tips for Responsible Play
- Set a budget before you start
- Treat lottery as entertainment, not investment
- Never borrow money to play
- Don't play when upset or stressed
- Take regular breaks
- Be honest about your habits
7. Contact Us
Maple Leaf Lotteries Inc.
Email:
[email protected]
Phone: 1-855-662-5686
For immediate help:
Call 1-800-461-0140 (24/7 helpline)